A Family Sue Starbuck after Daughter Jab Her Mouth with Syringe Found There

Customer safety is one of the most important things to give in public business such as restaurant and hotel. When customers feel comfortable there, they will back and back again. Of course it will give profit to your business. This maybe that should be concerned by Starbucks, an American coffee giant which has branches world wide, after a family from Birmingham suing. They sue the coffee shop after Keeley Price stab her mouth with used needle which she found in there in the last 2006. Keeley who still 9 month olds in that time, was there with her granny, Linda Shipley.
The case happen at Birmingham County Court with Starbucks in the dock for failing to provide a duty of care to visitors to its store.
'Kelly was at the counter getting the drinks and I sat down in an armchair with Keeley in my arms’, Linda says as reported in Dailymail.
'She was reaching over my back and from the upholstery found a syringe and did what babies do at that age, put it in her mouth.
'I was horrified and immediately took it out of her mouth but in doing so pricked my hand, drawing blood.'
Kelly, 27, said they immediately complained to the manageress who logged it in the accident book but refused to help them further.
'She couldn't get us out of the shop fast enough,' Kelly said.
'We didn't get offered any first aid, there was no apology and no offer of a taxi to take us to hospital.'
Furthermore, Keeley and Linda have to get an injection and also 3 others jabs to prevent the disease which maybe contaminate the needle. As we know that used needle is very dangerous. We never know that it has used by HIV or Hepatitis person.
Actually, the family only wants the shop’s responsibility due to this careless service and hope will never happen again to other family. Now the case was brought to the court.
The Starbuck itself, by their spokeswoman said that they confirm the case confirm that in March 2006 an incident occurred at Starbucks coffee house in the Bullring Borders bookstore.
'According to their records, Mrs Shipley was offered first aid in the store and a member of the Bull Ring security offered to call her an ambulance.
'The incident was taken very seriously and later the same day our customer care manager phoned Mrs Shipley to enquire after her well-being’ she added. They also fully cooperated with police enquiry.
We all don’t know who is give right statement, the family or the coffee shop. But one that we can learn is customer’s safety is more important than the product itself. And for parents, keep on eye for children especially under 3 is a must to avoid unwanted accident that sometime can be fatal.


Source: dailymail.co.uk